What is data analytics in digital marketing?
Data analytics in digital marketing is the analysis of data collected from online sources to understand customer behaviour. Social media has increased the amount of data available. Marketers use analytics tools to turn it into insight about customer preferences and buying trends.
What are the three models of marketing analytics?
| Model | What it does |
|---|---|
| Descriptive | Collects historical data from previous campaigns to guide future strategy. |
| Predictive | Uses insights from past campaigns to predict customer behaviour. |
| Prescriptive | Gathers data from many touchpoints and analyses the impact of each initiative and customer interaction. |
Combined, the three models give a fuller picture of how well campaigns work.
Why is data analytics important?
Better decisions
Analysing data shows how consumers behave, so strategies can speak to your target audience. This supports sales and customer satisfaction.
Performance measurement
Tracking metrics such as click-through rate and conversion rate shows what works and what to improve.
Audience segmentation
Demographic trends and shopping histories let you personalise. Customised emails and tailored discounts engage customers and build loyalty.
Budget allocation and ROI
Measuring return on investment (ROI) by campaign shows where to put resources, which supports higher profit margins.
Competitive analysis
Analytics shows competitors' strengths and weaknesses, which helps you differentiate.
Real-time monitoring and feedback
Quick feedback lets you adapt to changing trends and improve continuously.
How does Tussle Digital use data?
Our principle is simple: data over opinions. We turn your data into insight for campaigns across search, web and social media. See growth and performance marketing for how measurement fits into our work.
